什么?

ONE Order is an industry-led initiative intended to simplify the airline reservation, 交付, 和 accounting systems by gradually phasing out the current booking (PNRs) 和 ticketing records (e-tickets 和 electronic miscellaneous documents, 或emd).

ONE Order is an XML-based st和ard that combines these multiple records into a single retail 和 customer focused Order. Its aim is to remove inefficiencies inherited from paper-based processes 和 facilitate communication between 航空公司’ Order Management, Revenue Accounting, 和 交付 providers.

为什么?

• One Reference: a st和ardized 和 expendable reference ONE Order becomes the single access point for third parties customer orders such as interline partners, distribution channels, ground h和ling agents 和 airport staff, 等等……
• Simplified Airline Ecosystem: ONE Order facilitates the product 交付 和 settlement between 航空公司 和 their partners with simplified 和 st和ardized Order management processes throughout the whole lifecycle from booking to 交付.
• Expended partnerships: ONE Order enables network 和 ticketless carriers to interact 和 provide combined services to customers through an agile creation 和 fulfilment of any products, 和 the ability to connect wider industries for greater interoperability.

Who will benefit 和 how?

• 航空公司 > Lower costs: 航空公司 will no longer need to resort to time-consuming 和 expensive reconciliation exercises between different references.
• Travel Sellers > Efficiency: Travel Sellers will be able to follow an identical process to book flights 和 products from all 航空公司, regardless of the airline’s business model or technology capability.
• Customers > Simplicity: Travelers will no longer need to juggle between different reference numbers 和 documents when checking-in or making changes to their itinerary.