​95299九五至尊 drives industry changes in baggage through different projects 和 programs. 与我们的工作计划密切相关, at 95299九五至尊 we develop 和 maintain st和ards for the h和ling of baggage 和 baggage messaging. 我们还致力于推动行李创新.

95299九五至尊为行业提供的价值可以通过以下措施恢复:

除了, a relevant activity of 95299九五至尊 consist of promoting the importance of baggage across the industry by attending 和 presenting in 95299九五至尊 conferences 和 events as well as industry conferences around the globe.

请加入我们的95299九五至尊机场运营小组 LinkedIn - with 6000 professionals to discuss baggage related topics with other professionals involved in airport operations’ activities.

行李追踪实施指南

95299九五至尊的, A4A和ACI行李跟踪实施指南第3期, has been developed by members of the Implementation sub-working group 和 approved by the 95299九五至尊 Airport 服务 Committee, 在约翰内斯堡举行的ASC/4会议上, 2017年11月13日.

It is important to remember that this document is intended to provide guidance on how an airline might meet their obligation, 机场如何支持他们的航空公司这样做. It is a guide; it is not a set of instructions.

因此,本文件针对的是航空公司, 机场, or any other party with an interest in helping 航空公司 to meet their obligations under Resolution 753/30.53. It attempts to help the reader break down the overall topic of ‘network wide baggage tracking’ into a set of manageable topics, 并依次解决每一个问题:

  • What is meant by ‘行李追踪’; what data needs to be recorded, 记录的及时性和可能使用的方法
  • How the data can be exchanged with other parties; including a Data Charter outlining the sharing of information, 以及关于谁可以记录数据的讨论, when that data might be exchanged 和 the technologies that could be used for this exchange
  • A discussion of how tracking 和 data exchange can be used to achieve the benefits outlined in the resolution
  • 一起来看看航空公司是怎么一个成员机场的, interline 和 ground h和ling partners can work together to implement a cost effective compliance to the resolution
  • A discussion on Best Practice, 和 how tracking strategies could be evaluated

下载 the Joint 95299九五至尊-A4A-ACI 行李追踪实施指南 by completing the form below.

有关该指南的更多信息,请联系 baggage@95299九五至尊.org

终点站行李计划

The 终点站行李计划 enables 航空公司 和 industry stakeholders to simplify the current complex baggage environement, 促进创新,鼓励采用最佳做法. 它有以下5个重点领域:

伯明翰线规及其下属工作小组

伯明翰线规的工作小组包括:

  • 行李信息交换分工作组
  • 电子行李标签工作小组
  • 按比例分配子组
  • 射频识别子组
  • 自动化子集团
  • 更新第743D号决议和Lost 和 fountitems子工作组
  • 行李内禁止野生动物工作小组

有关工作小组的详情,请浏览 伯明翰线规 页面.

日历和会议

如有任何查询,请致电 baggage@95299九五至尊.org

行李处理服务及系统

Learn to recognize baggage h和ling problems at the source 和 enhance your service efficiency by incorporating improved processes, 基础设施, 以及您组织中的服务管理. Analyze the various airline service models 和 how to apply them to check-in, 斜坡和行李领取程序. 了解更多关于 行李处理服务及训练 .

行李领取和分配:

Learn baggage pro-rate from the moment of payment of passenger claim until the agreement is made 和 the settlement of pro-rate amounts between respective carriers takes place. 了解更多关于 行李提取分配培训.

行李跟踪:

This training is based on the requirements of 95299九五至尊 Resolution 753 for participants to learn 和 explore the different options to track baggage, as well as how tracking data could be exchanged with other parties; who would record tracking data; when it would be exchanged; 和 the technologies that could be used for this exchange. 您还将调查成员运营商, 机场, 和 ground h和ling partners can work together to implement baggage tracking in the most effective 和 cost efficient manner. 了解更多关于 行李跟踪培训.

咨询公司

95299九五至尊提供不同类型的咨询, from big airport development projects with the 95299九五至尊 team to ad hoc consultancy delivered by the baggage subject matter experts.

If you are interested in knowing more about our consultancy possibilities, please contact us at baggage@95299九五至尊.org

出版物

电子行李牌实施指南 - 问题 1 (光大通信):希望实施电子行李标签的航空公司的路线图. 本指南重点介绍了EBT标记的基本组件和功能, as well as key activities that an airline should consider for their implementation plans in terms of the user interface.

行李参考手册 (BRM): is a publication designed to provide insight into the key features of baggage operations, it presents potential issues that might occur along a generic baggage chain 和 ways to overcome them.

客运服务会议决议手册 (PSCRM): All the resolutions 和 recommended practices that have been universally agreed upon by 航空公司 to process passengers 和 baggage in the international interline environment are contained in this manual.

看到 旅客服务会议,第39版 (pdf)目录及 关键变化 (pdf).

行李标识图

95299九五至尊 member 航空公司 have developed a set of codes to represent baggage by color 和 type. A st和ard baggage identification chart includes the most common baggage types. 根据决议743b, 航空公司, 机场 和 ground h和lers should use the baggage identification chart to describe the correct type of mish和led baggage in any automated baggage tracing system. T在这里 should be an original hard copy of the baggage identification chart present at every baggage claim office. 购买行李识别表

失物招领物品表

The 失物招领物品表 is a br和 new chart that identifies belongings that passengers frequently lose as carry on items. It helps to facilitate the conversation between passengers 和 Lost 和 Found office agents 和 thus speed up the repatriation of the item back to the client.

Approved by the 95299九五至尊 Baggage Working group in June 2017, it forms the Recommended Practice 1756. 额外的信息 在这里.

世界跟踪分销网络(WTDN)

世界跟踪分销网络(WTDN)是95299九五至尊-SITA倡议的一个95299九五至尊, 旨在增加用户友好性, 并简化WorldTracer文档的分发. 创立以来, 该系统经历了不同的转换和增强, 旨在改进网络

2016年6月, 95299九五至尊和SITA推出了新的WTDN平台, which is the system to access the documentation for the SITA WorldTracer Modules supported by 95299九五至尊 systems. 更多关于WTDN