今天, when they search, book 和 pay for travel, customers want that online retailing experience – for both leisure 和 business travel!
This journey toward airline retailing is not new but it has definitely accelerated during the COVID19 crisis. To remain relevant, 航空公司 will need to embrace modern technologies 和 new capabilities to better meet evolving customer needs.
Below are some of the topics covered on the Airline Retailing track at the upcoming Digital, Data & Retailing Symposium (DDRS):
And many more topics will be addressed during the Airline Retailing specialized discussions.
Have a look at the detailed 议程 (pdf) 和 come 和 join us in Madrid!